Job Description

The Capability Network Business Operations Lead works directly with the Director of Operations and the CN Leadership Team (CNLT) to envision, enable, support and execute the business priorities agenda of the Capability Network globally. The Lead is responsible for the development, direction, and management of the business operations function, including:
• Business Planning and Program Management
• Performance Measurement and Analytics
• Operational Leadership
Additionally, the Lead plays a key facilitation role in fostering collaboration across the CN Talent Network and Services organizations and support team, including Business Managers, Finance, HR, and Communications.

Key Responsibilities:
• Participate as a member of the CN leadership team, operating as a business advisor in relation to the definition and execution of the operational agenda
• Shape and ensure execution of the priority agenda, helping CNLT to execute and achieve business results
• Drive CN Business Planning working with leadership to establish priorities and annual plan for the CN
• Define business requirements and oversee all reporting and analytics enabling performance measurement and management of the business review processes
• Lead & support operational initiatives, providing leadership to drive operational excellence through processes and business services
• Provide oversight and leadership to the Performance Reporting & Analytics team working to establish standards and processes for SOB, scorecards, pipeline reports, pricing analysis, growth market financial reporting, other standard and ad hoc reports
• Plan & prepare for Capability Network Leadership forums, agenda planning, etc
• Provide oversight and leadership to the execution of CN operations, managing investment and DNP budgets, mobility programs, visa management, workplace areas including facilities, infrastructure, India location support and compliance
• Enable a high-performance business operations function through day to day leadership and supervision
• Provide team leadership to the business operations team through coaching, and by developing skills and capabilities of individuals

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• MBA/PGDM (Tier-1 institutes)

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