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CN - Strategy - MC – C&C Services Genesys“ 9

Job Location: Bengaluru

Job Number: 41761


- Job description

About Capability Network:
If you are looking for a career with unparalleled global impact, then Accenture invites you to learn more about our rapidly expanding Capability Network. Over 2,000 management consulting and strategy professionals work in the Capability Network at Accenture. Based in a network of prominent locations, Capability Network professionals specialize in providing cutting-edge Industry and Functional expertise and leveraging the power of Accenture to bring measurable value to our clients worldwide.

Key responsibilities of the role:
As a Marketing consultant, the candidate will work in projects helping CMO organization to drive superior performance through relevance. He / She will leverage the comprehensive suite of analytics, consulting and technology solutions that Accenture offers to drive up marketing performance, drive down the cost per interaction and create relevant consumer experiences on a massive scale

• Extensive experience of hands-on roles in customer value management, customer lifecycle management, customer segmentation marketing, customer behavior analysis and channel management
• E2E project delivery - Create a detailed work plan, monitor progress and ensure to meet KPI & SLA across project lifecycle, do risk assessment and resolve conflicts within projects/functional areas
• Digital marketing- social media, brand awareness, email/SMS/Mobile App/ Website marketing, content marketing
• Good to have
• CRM functional experience
• Understanding or working knowledge on Managing campaigns through advanced analytics and tools like SAS, SQL, BI, CM, CRM. Designing and executing dynamic programs in campaign manager, SAS.
• Worked with Bus. stakeholders (Product House, Business Analyst) - Organize workshop to collect and understand requirements along with System owner /Solution architecture
• Very strong communication skills and habits, demonstrating skills in sharing and explaining complex concepts, creative and pro-active thinking, and situational adaptation of these skills
• Ability to quickly connect business requirements to the functional capabilities of an application and assess the applicability of different product technologies to business problems
• Desire to be hands-on and in the field, guiding implementations and teams in creating the best solution and ensuring the success of that solution
• Must be creative, innovative and be able to work in a fast-paced environment with the ability to abstract detail into larger patterns, familiarity with user-centered analysis and evaluation techniques
Experience in working in large transformation programs
MBA / Equivalent Business Management degree from reputed institutions(tier 1/tier 2)

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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