Job Description

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 624,000 people deliver on thepromise of technology and human ingenuity every day, serving clients in more than 120 countries.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

Accenture | Let there be change
We embrace change to create 360-degree value

www.accenture.com

  • Project Role : SW/Application Tech Support Practitioner
  • Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level : 10
  • Work Experience : 4-6 years
  • Work Location : Pune
  • Must Have Skills :Network Infrastructure
  • Good To Have Skills :Enterprise Network Operations
  • Job Requirements :

    • Key Responsibilities : 1-Optimizes, implements and monitors network performance 2- Maintains and reacts to Enterprise-grade network monitoring 3-Fault rectification, service provisioning, Link testing, escalation handling, customer coordination 4-End to End Fast Ethernet, Gig Ethernet, 10G Ethernet link testing on tester, laptop with coordination of field team and network team

    • Technical Experience : 1- Hands-on experience on CISCO and Juniper routers 2- Good knowledge required on WAN network Like:- Lease Line troubleshooting and WAN link concept 3-CCNA certified 4- Basic LAN knowledge required , VLAN, Trunk, STP , netting, DHCP basic knowledge required on IPsec Tunnel

    • Professional Attributes : 1-Ability to multi-task, ability to work on up to email simultaneously maintaining good speed and quality 2-Strong analytical, problem-solving and troubleshooting skills 3-Written and spoken English Language communication skills

    • Educational Qualification : 15 years of full-time education BE preferable

    • Additional Information : Ready to work in shift
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    Qualifications

    15 years of full time education

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