Accenture | Let there be change
We embrace change to create 360-degree value
- Key Responsibilities : a: Work as Support Lead and provide Level 2 / 3 support for client applications b: Troubleshoot Xstore complex issues from production c: Provide lead coverage in UK shifts on rotational basis d: Ensure that SLAs are adhered e: Represent L2 team in various client forums and discuss on Incidents and other complex issues
- Technical Experience : a: Retail Domain experience Xstore POS, 2-5 years Trouble shooting skill for analyzing problem tickets / production issues b: Experience in GIT - Code versioning Tool - Cloud awareness - AWS c: 2-4 years of experience in Xstore Retail domain and providing production support
- Professional Attributes : a: Good communication skills b: Good leadership skills c: Good analytical skills d: Good problem-solving skills to analyze production / critical issue
- Educational Qualification : Btecha: MCA / MCM / MS / BCA b: BE/BTech
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Our more than 600,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.