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Country Controllership Senior Analyst

Job Location: Mumbai

Job Number: 40263


- Job description

Accenture’s Finance organization is composed of the best and brightest minds in professional finance. You’ll join other exceptional professionals who deliver the financial services and strategic business partnerships that help drive and sustain profitable growth across all five Accenture businesses—Accenture Strategy, Accenture Consulting, Accenture Digital, Accenture Technology and Accenture Operations. Our more than 5,800 people around the world are incredibly talented, creative, innovative and motivated.

Corporate Functions—including Human Resources, Finance, Legal, Marketing and Communications, and Workplace Solutions--offers the essential expertise that enables our more than 394,000 employees to deliver high performance to our clients. Be the engine that powers Accenture, a $31 billion company that provides consulting and outsourcing services to more than 40 industries--including 94 of the Fortune 100, and governments around the world.
Job Summary
? Manage Time & Expense Processing, query resolution & related tasks

Key Responsibilities
? Manage the T&E processing activities as per aggressive deadlines
? Handle Customer queries & escalations over Phone /Emails and provide resolutions to the satisfaction of customers
? Act as key contact point with the customer base
? Strive to attain team objectives
? Compile and develop appropriate MIS for reporting to stakeholders. This requies good Excel /Access skills and should have worked on macros.
? Analyse and identify exceptions and initiate efforts to reduce exceptions
? Lead and participate on ad hoc teams for the improvement of processes and resolution of issues Provide guidance in the identification of issues and development of solutions related to quality customer service
? Maintain Service Level with customer base - measure progress against SLAs and consistently satisfy customers in a ‘metrics focused’ organization
? Ensure any statutory and policy compliance
? Contribute valuable information/perspective to discussions, etc.
? Uses previous experience to devise realistic estimates for own and team work.
? Allocates tasks to effectively leverage available skills and resources.
? Monitors progress of activities to ensure requirements and milestones are met.
? Drives activities to meet requirements (e.g., timelines, quality, and costs).
? Makes useful contributions to development of intellectual property.
? Manages workload to enable reasonable work/life balance for self
? Develops simple and easy-to-understand frameworks/formats to present information and ideas.
? This job description reflects management's assignment of essential functions, it does not prescribe or restrict responsibilities that may be assigned
? Prior experience of handling a team as SME/Floor walker is preferred.

? Reports to: T&E Operations Supervisor
? Supervises: None
? Relationships: Internal and External Clients.

? Education: Graduate Degree in Accounting or Finance
? Work Experience: 4+ years Accounting / Finance or related experience.
? Work Requirements: Monitor compliance with policy and statutory regulations

Knowledge and Skill Requirements

Professional Development Skills
Business Acumen; Decision Making; Diversity Management; Facilitation; Influence; Initiative and participation; Innovation; Issue Identification Analysis and Solving; Knowledge Sharing; Microsoft Excel; Microsoft Office; Microsoft Project; Negotiation; Oral and Written Communication; Personal Credibility; Project Management; Project Strategy and Planning; Sustaining Relationships; Teamwork and Collaboration; Work planning/Estimating

• You’ll benefit from our network of global communities and collaborative culture that will help you build technical and functional skills and capabilities. And because we serve more than 40 industries globally, you’ll have the opportunity to develop valuable industry-specific expertise.
• The scale of our capabilities and client engagements—and the unique way we innovate, operate and deliver value—will give you the opportunity to deepen your existing skills even as you help create the latest technology trends.
• You’ll have access to leading-edge technology.
• Accenture offers a comprehensive benefits package – learn more here (insert appropriate link specific to country).

If you have a desire to help the world’s leading companies and governments, now’s the time to join the world’s largest and most diversified group of technology, business process and consulting professi
Graduate Degree

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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