Accenture | Let there be change
We embrace change to create 360-degree value
- Key Responsibilities : A-Respond to tickets from batch schedule failure and take corrective action as required B-Provide troubleshooting, resolution and escalation of incidents for job failures as per the run book and if required Escalate batch job failures to the designated job owners C-Start and stop jobs manually where automated processes do not exist D-Use Client-provided job scheduling tool Tidal, for managing, automating job execution eg, job workflow processes, interdependencies, Clients contacts
- Technical Experience : A-Start and stop jobs manually where automated processes do not exist B-Identify and report incidents for job failures C-Execute re-runs as requested by Client, and restart jobs according to the written operational procedures eg, procedures for successful back out D-Monitor the job run to verify jobs started and completed on time
- Professional Attributes : A-Good verbal and written communication skills to connect with customers at varying levels of the organization B-Ability to operate independently and make decision C-Flexible to work in 24x7 shift D-Take part in weekend or holiday on call support
- Educational Qualification : Bachelors Degree
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Our more than 600,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.