Accenture | Let there be change
We embrace change to create 360-degree value
- Key Responsibilities : 1 Min 3 years of strong Solution Manager Implementations or support exposure for Solution Manager 72 2 Experience on System Monitoring and other technical Monitoring 3 Able to troubleshoot L1 and L2 level issues on Solution Manager 72 areas like ChaRM, CTS, SolDoc, Job Failures, Dashboards 4 Good to have experience on Configuration and Upgrades for Solution Manager 72 SP levels 5 Good troubleshooting skills
- Technical Experience : 1 Experience in SolMan Daily activities and support issues related to ChaRM and others Custom Alert/Metric Configurations and Monitoring, Change Mgmt and Incident Mgmt configuration, troubleshooting Knowledge and creating custom Alerts/Metrics when there are new client requirements 2 Should have worked on Focused insights dashboards 3 Should have Hands- on experience in Training Presentation, Configuration Guide and User Manual
- Professional Attributes : 1 Good communication 2 Self-propelled 3 Ability to challenge the business 4 Good cooperation skills and able to work cross-capability with a mix of internal and external consultants
- Educational Qualification : Should have minimum 15 years of Education
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