Job Description

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

Accenture | Let there be change
We embrace change to create 360-degree value

www.accenture.com

  • Project Role :Application Support Engineer
  • Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
  • Management Level :11
  • Work Experience :2.5-4 years
  • Work location :Bengaluru
  • Must Have Skills :Network Infrastructure
  • Good To Have Skills :No Technology Specialization
  • Job Requirements :

    • Key Responsibilities : - Prepare moderate to complex network designs/schematics to address specific customer network solution requirements - Prepare work orders containing instructions to be used by technicians to configure network hardware and software - Work with customer technical teams to provide solutions for customers internetworking communications requirements - Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment - Remotely support new installs, circuit upgrades and logical changes

    • Technical Experience : - 2-4 years experience in network industry or equivalent - Cisco certification at CCNA level or its equivalent is required - Possess solid understanding on networking concepts in routing, switching and WLAN - Knowledge on network technologies like HSRP, STP, BGP, EIGRP, DMVPN, PBR, Meraki, Viptela dellbox over Viptela , Versa , Ucpe, IWAN and other similar WAN/LAN concepts - Proven hands-on experience on Cisco, HP and Juniper devices like routers, switches, network accelerators, WLCs, APs

    • Professional Attributes : - Leverage ITIL processes that specifically include Incident, Change and Problem management - Excellent customer facing skills oral and written, a passion for customer satisfaction, and adherence to support service level agreements - Performs well under pressure to meet deadlines

    • Educational Qualification : - BS or BA in Engineering, Computer Science or IT

    • Additional Information : -Accepts responsibility, is self-motivated and accountable for achieving implementation
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Qualifications

15 years of full time education

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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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