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Industry & Market Specialist

Job Location: Gurugram

Job Number: 38795

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- Job description

Be the engine that powers Accenture, a $31 billion company that provides consulting and outsourcing services to more than 40 industries--including 94 of the FORTUNE 100, and governments around the world. Our Corporate Functions offer the essential expertise that enables our more than 373,000 employees to deliver high performance to our clients. Whether you work directly with clients or manage important internal initiatives and efforts, you’ll find amazing opportunities to make a measurable difference. Build a career at a company that can take you anywhere—join the Accenture Adventure.
Geographic Services is integral to the success of Accenture’s high performance business – bringing together internal services, providers, and infrastructure across the globe to enable our growing employee base to deliver exceptional service to our clients. We collaborate seamlessly to provide first-class, proactive support across all aspects of services and facilities such as travel, procurement, real estate, workplace operations, people mobility and internal shared services.
JOB SUMMARY
• Industry Content Management team focuses on creating structured, accessible, reusable and relevant content for the industry practitioners across Accenture. The Industry Content Management Specialist assesses current state of existing content (includes looking at usage, satisfaction, age, relevance, etc.) and defines action plan to address content gaps (e.g. harvest or develop). The Specialist also supports the Industry Content Management Lead in comparing current state to content priorities and in comparing current state to expected usage for strategic content.
KEY RESPONSIBILITIES
The Industry Content Management Specialist is expected to:
• Help assess current state of existing content. (Includes looking at usage, satisfaction, age, relevance, etc.)
• Define action plan to address content gaps by harvesting
• Check on New Wins/SAP Report for possible Engagement Harvesting opportunities
• Follow up with Engagement contacts for relevant information
• Determine key assets that need to be extracted from identified projects and understand Accenture Intellectual Property Policy for Business Services, Offerings and knowledge assets
• Track engagement progress and harvested materials/ sanitization
• Follow up with priority engagements for key deliverables
• Follow-up with project teams for review and obtain final sign-off
• Design pages for the practice, offering sites, training pages (Consider developing central team with senior design skills)
• Maintain pages developed for the practice, professional communities, offering sites, training pages, to ensure latest content is found on the site. Work with key stakeholders (Professional Community leads, Marketing team, L&TD, etc.) for key updates and identify new content that needs to be highlighted on the sites.
• Drive content promotion and awareness about available content - leveraging other organizations as needed (ex. Marketing)
• Audit Community Stream/social media (Follow hashtags and communities, Monitor related Streams and Circles, Respond to queries and comments, Tag people related to the topic…). Any issue related to the Stream should be raised and escalated to the proper service teams.
• Conduct research to find materials
• Analyze metrics, identify trends in data and recommend next step (page views, search data…)
BASIC QUALIFICATIONS
• Strong understanding of Content/Knowledge management ecosystem and have extensively worked in it
• Experience in/exposure to the Health and Public Service (Government sector) industries and consulting roles a plus
• Strong understanding of MS Office Suite (especially PowerPoint and Excel)
• Health and Public Service Industry Knowledge
• Strong interpersonal and communication/presentation skills
• Project management skills
• Business writing skills
PROFESSIONAL QUALIFICATIONS
• Post Graduate degree in Business Administration (MBA) is preferred


• Post Graduate degree in Business Administration (MBA) is preferred

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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