Accenture | Let there be change
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- Project Role :SW/Application Tech Support Practitioner
- Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
- Management Level :8
- Work Experience :8-10 years
- Work location :Bengaluru
- Must Have Skills :EMC Storage Area Network (SAN) Administration
- Good To Have Skills :No Technology Specialization
- Job Requirements :
- Key Responsibilities : A-Administer entire storage systems B-Candidate should be able to provide the support for SAN and Unified Storage it includes Storage Health Check-up, Monitoring alerts and take preventive and reactive actions C-Oversee IO performance of production along with development of databases LUNs D-Conduct bottleneck evaluation to identify performance issues E-Work with Storage vendors on break fix issues F-Perform Storage firmware upgrades G-Capacity Management: Monitoring Storage, Audit logs
- Technical Experience : A-Solid understanding of SAN and NAS administration B-Mandatory experience in VMAX eNAS VNX or Clarion Isilon would be an added advantage C-Experience in BCV SRDF replication Thin Provisioning Performance Manager D-Experience in configuring or expanding the disks or vols or slices or pools in eNAS E-Experience in creation and understanding of virtual data mover concepts F-Netapp administration with good knowledge on snapshot or snap vault technologies
- Professional Attributes : A-Good verbal and written communication skills to connect with customers at varying levels of the organization B-Ability to operate independently and make decision C-Flexible to work in 4x7 shift D-Take part in weekend or holiday on call support
- Educational Qualification : Bachelors Degree
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