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Service Management Professionals

Job Location: Gurugram

Job Number: 3265

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- Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 394,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
    
     ROLE : Infrastructure Consulting Lead
    
     MUST HAVE SKILLS: Service Management
    
     GOOD TO HAVE SKILLS:
     1) Pharmaceuticals domain experience
     2) HP Service center Skill
    
     JOB REQUIREMENTS:
     1) Act as a Service Management Anchor, as Technical Infrastructure Operations resources are specialists who understand the infrastructure architecture. They will provide overall support to resolve incidents, problems, faults and performance related conditions.
     2) Provide Service Management Technical Operations Support for the in-scope PGS & FBO BTAMS infrastructure.
     3) Coordinate and delegate incident, problem, fault and performance activities to appropriate team members across BTAMS
Full time Graduation

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