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Business Excellence

Job Location: Bengaluru

Job Number: 3264


- Job description

• Manage Quality initiatives with emphasis on continuous improvement in operating results and strengthening of underlying processes for the Site.;
• Oversee the design, development of quality related initiatives and ensure quality measures are aligned with overall Business objectives. ;
• Support business and functional team to achieve quality objectives.;
• Provide support towards continuous Improvement programs like Six Sigma across various functions to create and enhance value to clients.;
• Imparting advanced training to personnel on quality related initiatives to percolate quality across the organization and building a Quality Culture. ;
• Motivate and mentor team members in managing their personal and professional goals;
• Support Quality Lead in Integrating Quality Continuous Improvement initiatives with other cross-center initiatives such as BPO blueprint, Service Management etc;
• Support Quality Lead in tracking the progress against Organization and engagement objectives and ensure completion of Balanced Score card;
• Support Quality Lead in driving the Employee Suggestion Program ;
• Track and report performance on organizational objectives and engagement objectives (Balanced Scorecard) drive productivity score of the assigned project on a regular basis;
Graduate/Post Graduate

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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