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O2C

Job Location: Gurugram

Job Number: 3120

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- Job description

OVERALL PURPOSE OF JOB ;
;
? Primarily responsible for Billing and cancellation of Time Billing activities. Ensure that the necessary NCR guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes.;
;
PROCESSES:;
Billing:;
? Receive manual/electronic [EMILI] billing request.;
? If received manually, capture billing information from manual billing request.;
? Check for site number and master number in EMILI request and Input billing information.;
? Review and decide whether billable or not.;
? If not billable, determine RBS [Regional Billing Specialist] and return billing request.;
? Complete quality assurance on billing field;
? Invoice/Recognise revenue from Time and Material.;
Cancellation:;
? Receive new request in SOM workflow tool by way of tracer in email.;
? Determine if the request is to rebill customer, if so make corrections in EMILI and process.;
? If the request is cancellation, download cancellation request tool excel spreadsheet

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