Job Description

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

Accenture | Let there be change
We embrace change to create 360-degree value

  • Project Role :SW/Application Tech Support Practitioner
  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level :9
  • Work Experience :6-8 years
  • Work location :Kolkata
  • Must Have Skills :NetBackup Backup Administration
  • Good To Have Skills :Commvault Backup Administration,TSM Backup Administration
  • Job Requirements :

    • Key Responsibilities : 1Handle configuration, implementation, upgrade NetBackup versions 7x/8x, manage policies, storage, drives other environmental config to ensure integrity of backup recovery activities 2Troubleshoot any repetitive failures RCA Performance analysis Automation of manual tasks Study of existing capacity, growth forecast future requirements 3Effectively involve in any technical escalations resolve them by collaborating with other SME Provide backup solution for new Projects

    • Technical Experience : 1Experience on media/master server performance issues Installation/Troubleshooting/upgrade on NetBackup servers/ NetBackup appliances, Data domain, Various tape libraries, VTLs Physical Library Proficient in different types of backup like Databases, SAP, RAC, SAP-HANA, MongoDB PSQL Proficient in NetBackup commands and AIR Advance disks, pure disks and tape based backups 2Experience in Migration of Clients from other backup tools to NetBackup Configuring hot/cold Catalog backups and Vault

    • Professional Attributes : 1Excellent interpersonal and verbal/written communication skills and ITIL knowledge Ability to analyze and understand complex technical issues 2Ability to work under pressure stake holder management 3Good leadership skill ability to lead a team towards a desired goal 4Good presentation skill

    • Educational Qualification : Excellent interpersonal and verbal/written communication skill and ITIL knowledge Ability to analyze

    • Additional Information : 10-12 years overall IT experience with around 8-9 years as NetBackup architect


15 years of full time education

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COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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