Job Description

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

Accenture | Let there be change
We embrace change to create 360-degree value

www.accenture.com

  • Project Role : User Experience Lead
  • Project Role Description : Lead prototype work and other software engineering solutions that create an optimized user experience. Translate design concepts to prototype solutions as quickly and tangibly as possible, with a balanced understanding of technical feasibility implications and design intent.
  • Management Level : 9
  • Work Experience : 6-8 years
  • Work Location : Kolkata
  • Must Have Skills : Salesforce Service Cloud
  • Good To Have Skills : Salesforce Field Service Lightning
  • Job Requirements :

    • Key Responsibilities : 1 This is a client facing role that requires a deep functional understanding of Salesforce Service Cloud 2 The candidate must have the ability to use their previous Salesforce background to translate business requirements into fully refined user stories working with a Technical Lead to agree the most appropriate solution design 3 Draft and define acceptance criteria 4 Act as an enabler for the effective functioning of a software development team using Agile Methodology

    • Technical Experience : 1 Is also a custodian for the Agile process and ensures all scrum processes are used as intended 2 Protects the team, removes barriers to successful implementation, and keeps them focused on the task at hand 3 Helps the Product Owner maximize productivity 4 Maintain the backlog and release plans, publish reports to ensure the product owner is updated about the teams progress 5 Ensure that JIRA is kept up-to-date in real time

    • Professional Attributes : 1- Good communication skills 2- Ability to work with multiple stake holders onshore and offshore 3- Agile methodology is an advantage 4- Plan and execute tasks as per agreed timelines and budget 5- Team player, ability to work independently and assist juniors

    • Educational Qualification : Minimum 15-year full time education

    • Additional Information : 1 Manage two scrum teams based from delivery centres in India and Portugal 2 Run Scrum ceremonies


  • Qualifications

    15 years of full time education

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    COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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