Job Description

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

Accenture | Let there be change
We embrace change to create 360-degree value

  • Project Role : SW/Application Tech Support Practitioner
  • Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level : 10
  • Work Experience : 4-6 years
  • Work Location : Mumbai
  • Must Have Skills : Citrix Virtual Apps and Desktop Administration
  • Good To Have Skills : Vmware Virtualization Administration
  • Job Requirements :

    • Key Responsibilities : 1 XenApp 60,XenApp 65 Implementation and configuration, Migrations, Issue triaging 2 Applications Publishing , Providing the Access and Troubleshooting 3 XenDesktop 56, 76 Implementation and configuration, Migrations, Issue triaging 4 Creation of Images, Installing Patches and Troubleshooting 5 Provisioning Services Implementation and configuration ,Migrations, Issue triaging 6 WI, Store front, Licensing Related issues Farm Related configurations and Troubleshooting Checking Hardware Level

    • Technical Experience : 1 Knowledge on Net scalar 2 Good Knowledge on Windows servers 2003, 2008, 2008 R2, 2012, 2016, RCA on Windows Issues 3 Good Knowledge on Citrix Policies, Load Evaluators 4 Good Knowledge on Zones, Work Group 5 Good Knowledge on VMware ESX servers, VSphere 6 Good Analysis on Virtual Environment and Connectivity of servers 7 VMware Horizon View configuration and RCA 8 Good Knowledge on Storage part like NAS, SAN 9 Knowledge on Scripting 10 ITIL Process Knowledge

    • Professional Attributes : 1 Good communications skills 2 Provides the best services possible, yearns for the best outcome, is curious and takes ownership 3 Able to plan and execute tasks and lead a team 4 Pro-active in reporting and identifying issues

    • Educational Qualification : BE

    • Additional Information : Should know Environment Health checks and Monitoring

  • Qualifications

    15 years of full time education

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    Accenture is committed to providing veteran employment opportunities to our service men and women.

    COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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