Job Description

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

  • Project Role :SW/Application Tech Support Practitioner
  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level :10
  • Work Experience :4-6 years
  • Work location :Bengaluru
  • Must Have Skills :Network Infrastructure
  • Good To Have Skills :No Technology Specialization
  • Job Requirements :

    • Key Responsibilities : a: Implementation LAN or WAN, including routers, switches, Cisco ECDN, Cisco WAAS, Load balancers, with MPLS and VPN, ACI products b: Prepped and researched proposed changes to customers network before implementationc: Providing Necessary Info or Support to L2 team in Critical outages d: Vendor Coordination Assistance to L2 Teams e: Ensure that activities within a process are being performed at a high level of quality

    • Technical Experience : a: 5-7 years of LAN or WAN-Routing , Cisco routers, switches, Cisco Wireless ,ACI products, Nexus, Nortel switches, BIG IP or F5 LB, Cisco WAAS, Cisco ECDN b: Good Knowledge in BIG-IP F5 Products, Expert on Cisco Autonomous series c: Wireless LAN products Knowledge on network devices is must d: CCNA Certified preferred e: Experience in Wireless bridging techniques like PTP and PTMP f: Knowledge of wireless standards f: Knowledge on ITSM tool Incident or Change or Asset Management

    • Professional Attributes : • Proven success in contributing to a team-oriented environmentAbulity to work creatively and analytically in a problem-solving environment• Desire to work in an information systems environment• Excellent leadership, Good verbal and written communication and interpersonal skills

    • Educational Qualification : Bachelors Degree


Qualifications

15 years of full time education

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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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