- Project Role :Application Developer
- Project Role Description :Design, build and configure applications to meet business process and application requirements.
- Management Level :9
- Work Experience :6-8 years
- Work location :Mumbai
- Must Have Skills :Salesforce Field Service Lightning
- Good To Have Skills :Salesforce Lightning Aura Components
- Job Requirements :
- Key Responsibilities : aAbility to implement the requirements around the FSL and Salesforce Maps bResponding to customer requests that have been escalated from Tier 1 support analysts c answer technical questions, solve technical problems and suggest appropriate workarounds related to supported applications d As a Senior Success Agent you will develop and maintain technical expertise in assigned areas of product functionality and utilise that expertise effectively to help customers
- Technical Experience : aKnowledge of Salesforce Maps Functionlaity bDispatcher console maps cField Service Lightning d FSL mobile app e Demonstrated analysis, problem solving and skills troubleshooting expertise f Ability to effectively prioritise and escalate customer issues as required g Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc
- Professional Attributes : a Must have Good Communication skill /Capable of Client facing b SFDC Trained Preferably
- Educational Qualification : Minimum 15 years of Educational qualification
- Additional Information : No shift timings/visa requirements
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