Job Description

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 506,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at

  • Project Role : SW/Application Tech Support Practitioner
  • Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level : 10
  • Work Experience : 4-6 years
  • Work Location : Bengaluru
  • Must Have Skills :Citrix Virtual Apps and Desktop Administration,VMWare Cloud Administration
  • Good To Have Skills :
  • Job Requirements :

    • Key Responsibilities : 1:Being versatile and flexible with different Citrix technologies and solutions Configuration of Citrix UPM profiles, Citrix Director, Load Management, Printing, publishing apps/icons via AppV or Standalone installs 2:Being able to troubleshoot and resolve complex issues that might involve 3rd party vendor involvement 3:Solid understanding of high availability and disaster recovery concepts and configuration 4:Knowledge with deploying and supporting Citrix XenApp/Xen-Desktop 715 and above

    • Technical Experience : 1:Minimum of 4 years experience managing large Citrix XenApp environment and strong PVS administration skills 2:Extensive working in managing the published applications on Citrix XenApp Farm 3:Deep working knowledge with Citrix Studio, UPM profiles, HA Storefront configuration, Certificate management, Citrix licensing server and Citrix receiver 4:Deep technical skills in machine creation services, machine catalogs and delivery groups 5:Managing Provisioning services vdisk configuration, patching

    • Professional Attributes : 1:Good communication 2:Being flexible with working on off-hours, weekends, and even holidays 3:Ability to work independently and take ownership of responsibilities and follow through on tasks

    • Educational Qualification : Graduate

    • Additional Information : 1:Experience in technical writing 2:Experience in Citrix ADC NetScaler 3:Experience in Powershell


15 years of full time education

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