Job Description

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 506,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

  • Project Role : SW/Application Tech Support Practitioner
  • Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level : 10
  • Work Experience : 4-6 years
  • Work Location : Bengaluru
  • Must Have Skills :Oracle Database Administration
  • Good To Have Skills :Oracle Applications DBA
  • Job Requirements :

    • Key Responsibilities : -Liaising with the customer technical representatives -Provide recommendations to client on deployment of new features -Create and Manage requests on ITSM tool -Implement the changes as applicable, test the changes and handover to customer -Oracle Database Technology operations management -Mange incidents, changes and problem in Oracle Database

    • Technical Experience : -Excellent troubleshooting skills on Oracle DB 11g, 12g 10g 12c -Downtime/Parameter Management, User Management, Housekeeping, Database Refresh -Object Management Table, Index, partition, etc -HA configuration support Instance Load balancing, cluster maintenance -DB patching, coordination and release support -Execute Back-up and recovery, data archiving/purging -Vulnerability remediation

    • Professional Attributes : -Flexible to work in 24x7 Shifts -Excellent written and verbal communication


Qualifications

15 years of full time education

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All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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