- Role :Cloud Operations Administrator
- Role Description :Work with the Service Delivery Manager to perform capacity management, billing/show back operations, and cost optimization activities across multiple cloud environments.
- Must Have Skills :NetApp Data Management & Cloud Storage Solutions
- Good To Have Skills :Storage Area Networks (SAN) Architecture and Design
- Job Requirements :
- Key Responsibilities : 1 Liaising with the customer technical representatives 2 Provide recommendations to client on deployment of new features 3 Create and Manage requests on ITSM tool 4 Client escalation management, stake holder management 5 Implement the changes as applicable, test the changes and handover to customer 6 Troubleshoot issues with Storage Deployment 7 Storage Technology operations management
- Technical Experience : 1 Excellent knowledge and troubleshooting skills on Dell Storage, NetApp Pure storage 2 Should have 3 years of experience in Storage operational support 3 Should have supported Storage deployments 4 Should have experience performing Storage transitions / transformations
- Professional Attributes : 1 Excellent Written and Verbal Communication 2 Flexible to work in 24x7 Shifts 3 Good understanding of procedures, application and concepts within own subject area and understanding them in the context of the business
- Educational Qualification : BE
- Additional Information : Certification on Storage technologies
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