Job Description

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 506,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

  • Project Role : SW/Application Tech Support Practitioner
  • Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level : 10
  • Work Experience : 4-6 years
  • Work Location : Bengaluru
  • Must Have Skills :Linux Operating System
  • Good To Have Skills :Linux Operations,Red Hat OS Administration
  • Job Requirements :

    • Key Responsibilities : 1 Analyze the vulnerability report and identify the patch to fix vulnerability 2 Generate reports having successful and failed patch installation on servers and workstations 3 Testing of patches in Test environment 4 Deployment of patches in LAB PCs 5 Obtain UAT and sign-off from Application owners post patching of servers 6 Co-ordinate with business owners for downtime required for patch deployment 7 Create Change records and follow up for approvals for patch deployment on servers Linux

    • Technical Experience : 1 Certification Linux server administration 2 ITIL certification 3 Training / Certification in puppet/Satellite 4 Basic knowledge on Windows Servers

    • Professional Attributes : 1 Strong verbal and written communication skills 2 High technical aptitude and demonstrated commitment to technical skill development 3 Focused on service delivery and quality of work 4 Ability to multitask and 24/7 support

    • Educational Qualification : As per the Accenture standers 15 years education with any Graduation

    • Additional Information : The role has 24/7 rotational shifts which includes working on weekends, holidays etc


Qualifications

15 years of full time education

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All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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