Job Description
- Project Role :SW/Application Tech Support Practitioner
- Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
- Management Level :10
- Work Experience :4-6 years
- Work location :Bengaluru
- Must Have Skills :EMC Storage Area Network (SAN) Administration
- Good To Have Skills :Backup and Recovery Management
- Job Requirements :
- Key Responsibilities : responsible for the administration, maintenance, and support of a highly available 24x7 Data Storage environment This environment consists of storage devices like, EMC VNX, DD7200 890 EMC, Pure, NetApp, Brocade, Mcdata, Storage Tek Forecasts system demand, recommends upgrades, expansion, and reconfiguration Troubleshoots hardware and software problems, takes appropriate corrective actions and/or interacts with other support staff or vendors in performing testing, support, and troubleshooting
- Technical Experience : Deep knowledge in one or more of the storage domain EMC VNX, DD7200 890 EMC, Pure, NetApp, Brocade, Mcdata, Storage Tek trong working knowledge of storage technologies ie, SAN, NAS, iSCSI, Fiber Channel, Enterprise Storage Arrays, Data Replication Preferred to have data backup knowledge in Netbackup or Backup Exec Knowledge of UNIX and Wintel environments, hardware and operating systems
- Professional Attributes : Good communication skills Problem-Solving Skills
Qualifications
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