Job Description

About Accenture: Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.

  • Role :Cloud Operations Administrator
  • Role Description :Work with the Service Delivery Manager to perform capacity management, billing/show back operations, and cost optimization activities across multiple cloud environments.
  • Must Have Skills :ControlM Administration
  • Good To Have Skills :No Technology Specialty
  • Job Requirements :

    • Key Responsibilities : 1 Take care of the day to day activities which include completing the daily reports and effectively work on Incident Management/Change Management/ Problem Management 2 Join all internal calls and provide the correct status of the incidents/Service Requests/Changes to the Service Management team 3 Be aware of all the ITIL processes based on which the work is done for the client 4 Candidate need to understand escalation matrix 5 The candidate has to constructively communicate with the client

    • Technical Experience : 1 Candidate should have at least 2-4 years of experience on Apache Tomcat, HTTPD, IBM WAS 2 Very good knowledge on Linux/Unix System 3 In depth knowledge on Troubleshooting and configuration knowledge at L2/L3 level 4 Good to have knowledge on Unix/Linux Shell scripting 5 Good knowledge on IIS administration, SharePoint adminstration 6 Control M Scheduling and administration 7 Candidate should have knowledge Control-M migration if resource is hired for L3 8 Should have primary knowledge on MS

    • Professional Attributes : 1 Candidate should be flexible working in 247 support environment 2 Candidate should be comfortable working in Kolkata location 3 Public Cloud certification will be a plus point, but not mandatory 4 Should be good in Communication written and spoken both in English of course

    • Educational Qualification : 1 Graduate

    • Additional Information : 8 Should have primary knowledge on MSSQL DB 9 Candidate should have scripting knowledge in PowerShel


15 years of full time education

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