- Project Role :Cloud Operations Administrator
- Project Role Description :Work with the Service Delivery Manager to perform capacity management, billing/show back operations, and cost optimization activities across multiple cloud environments.
- Management Level :10
- Work Experience :4-6 years
- Work location :Bengaluru
- Must Have Skills :Program and Project Management
- Good To Have Skills :Cloud Infrastructure
- Job Requirements :
- Key Responsibilities : Skill: Change, Incident, Problem and Configuration Management Must Have: Responsible for the delivery of Change, Incident, Problem and Configuration Management for a given services Provide a Service Management point of escalation for the Delivery Centers on the service including point of contact for offshore SM teams
- Technical Experience : Perform an operational Service Management hands on role including: o Monitor, manage and prioritize all service aligned queues ensuring service levels are maintained and eliminating backlogs
- Professional Attributes : o Ensure CAB / change process is complied with delivering business and IO requests o First escalation point and manager of Severity 1 incidents including internal and client communications
- Educational Qualification : Bachelor of Engineering
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