Job Description

About Accenture: Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.

  • Role :SW/Application Tech Support Practitioner
  • Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Must Have Skills :Network Infrastructure
  • Good To Have Skills :Enterprise Network Operations
  • Job Requirements :

    • Key Responsibilities : Prepare moderate to complex network designs/schematics to address specific customer network solution requirements Prepare work orders containing instructions to be used by technicians to configure network hardware and software Work with customer technical teams to provide solutions for customers internetworking communications requirements Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment Remotely support new installs, circuit upgrades and logical changes

    • Technical Experience : 2-4 years experience in network industry or equivalent Cisco certification at CCNA level or its equivalent is required

    • Professional Attributes : Possess solid understanding on networking concepts in routing, switching and WLAN Knowledge on network technologies like HSRP, STP, BGP, EIGRP, DMVPN, PBR, 4G LTE and other similar WAN/LAN concepts Proven hands-on experience on Cisco, HP and Juniper devices like routers, switches, network accelerat

    • Educational Qualification : BS or BA in Engineering, Computer Science or IT 2-4 years experience in network industry or equival

    • Additional Information : The Network Engineer work acts as the Level 4 support for customer networks troubleshoot when issues


Qualifications

15 years of full time education

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All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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