- Role :SW/Application Tech Support Practitioner
- Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
- Must Have Skills :Infrastructure Service Management
- Good To Have Skills :Service Management Governance
- Job Requirements :
- Key Responsibilities : Ops Manager Managing medium to large scale projects Operations The candidate should have excellent customer facing capabilities Excellent communication skill Experience of handling Major incident Management Experience to Manage the Technical Bridge by asking everyone to collaborate Ready to work on 24x7 shifts MIS and Reporting: Ability to generate meaningful reports and insights through reports, Artificial intelligence , periodic reviews and meetings The candidate should have excelle
- Technical Experience : 6-8 Years
- Professional Attributes : Act as the ongoing interface between the client and the system or application Dedicated to quality, using exceptional communication skills to keep our world class systems running Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge
- Educational Qualification : B Tech
- Additional Information : 1 Managing medium to large scale projects Operations 2 Ready to work on 24x7 shifts
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