- Role :SW/Application Tech Support Practitioner
- Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
- Must Have Skills :NetApp Data Management & Cloud Storage Solutions
- Good To Have Skills :Netapp NAS Administration,Netapp SAN Administration
- Job Requirements :
- Key Responsibilities : As an experienced Storage administrator the role will involve providing Storage technical administration support and Storage development services Projects The person must possess self confidence in his / her technical abilities to perform day to day Storage administration project Migration as well as troubleshoot production issues
- Technical Experience : Knowledge and practical experience of NetApp 7 Cluster mode and EMC VNX IBMMandatory knowledge and Hands-on NetApp Storage allocation/de-allocation/Ports /igroup /MappingHardware troubleshooting understating on NetApp Cluster Mode Experience in NetApp C Mode replication technologies Experience in NetApp C Mode Migration activities In Addition to NetApp experience in EMC Isilon VNX Hand on experience on creation of arrays, ranks, extent pools, and volumes, allocation / de allocation of volumes
- Professional Attributes : Good analytical and troubleshooting skills the ability to think logically through a problem Must have the initiative, tenacity and commitment to see problems through to resolution Ability to work shift patterns and provide 24/7 support Good 3rd Party Liaison, ie Suppliers of storage products and har
- Educational Qualification : Good working knowledge on Fabric Switches: Brocade/ Cisco Experience in Configuring and troubleshoo
- Additional Information : Good working knowledge on Fabric Switches: Brocade/ Cisco Experience in Configuring and troubleshoo
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