Job Description

About Accenture: Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.

  • Role :SW/Application Tech Support Practitioner
  • Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Must Have Skills :Network Infrastructure,Network Security Operations
  • Good To Have Skills :
  • Job Requirements :

    • Key Responsibilities : Plan and implement low to medium risk changes on production systems Analyze and assess the impact and risk of low to medium risk changes on production systems Resolve standard incidents affecting the operation/availability of systems Daily Monitoring of Network Devices and Reporting Review the problem management register and identify and implement actions Documentation Assist disaster recovery tests Make pro-active suggestions for service improvements Training and Coaching Team members

    • Technical Experience : Minimum 4-7 years of Network administration experience on Cisco switching , routing and wireless technologies Exposure to Cisco Switches, Routers and Wireless devices Exposure to firewalls/security and networking products desirable Exposure to any Network Monitoring Tool

    • Professional Attributes : Take part in 24x7 on-call rota Work in shifts and out of hours evenings, nights, weekends and public holidays if required Travel to other locations when required Desire and Attitude to learn other and emerging networking / security technologies/products Good Communication Skills

Qualifications

15 years of full time education

We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

APPLY NOW
Register for Job Alerts
To apply from a mobile device, your CV must be in the cloud. Not Ready? Send this job to an email address To apply from a tablet device, your CV must be in the cloud. Not Ready? Send this job to an email address

Jobs Near You

USA IL - Chicago

FP&A Advisory Senior Manager

Advisory

Posted today

USA TX - Dallas

Workday Recruiting- Senior Analyst

Business & Technology Integration

Posted today

Multiple Locations

SAP SD/OTC Consulting Senior Manager

Business & Technology Integration

Posted today
View More Jobs

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

image

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.


LEARN MORE

image

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

LEARN MORE

View All

Learn more about Accenture

With over 450,000 employees in more than 120 countries, Accenture solves our clients' toughest challenges by providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

image

Our Expertise

New isn’t on its way. We’re applying it now. See how we bring the new to life with our clients in every industry, in every country, every day.

FIND OUT MORE
image

Meet Our People

Get to know some of our 450,000+ colleagues from around the globe who are changing the way the world works and lives.

FIND OUT MORE
View All

Stay connected

Join our Team

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

SEARCH ACCENTURE JOBS
Keep up to date

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

READ CAREERS BLOG
Stay Connected

Stay Connected

Receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.

JOIN TALENT COMMUNITY
View All