Job Description

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 506,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

  • Project Role : SW/Application Tech Support Practitioner
  • Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level : 10
  • Work Experience : 4-6 years
  • Work Location : Bengaluru
  • Must Have Skills :Network Infrastructure,Network Security Operations
  • Good To Have Skills :
  • Job Requirements :

    • Key Responsibilities : Plan and implement low to medium risk changes on production systems Analyze and assess the impact and risk of low to medium risk changes on production systems Resolve standard incidents affecting the operation/availability of systems Daily Monitoring of Network Devices and Reporting Review the problem management register and identify and implement actions Documentation Assist disaster recovery tests Make pro-active suggestions for service improvements Training and Coaching Team members

    • Technical Experience : Minimum 4-7 years of Network administration experience on Cisco switching , routing and wireless technologies Exposure to Cisco Switches, Routers and Wireless devices Exposure to firewalls/security and networking products desirable Exposure to any Network Monitoring Tool

    • Professional Attributes : Take part in 24x7 on-call rota Work in shifts and out of hours evenings, nights, weekends and public holidays if required Travel to other locations when required Desire and Attitude to learn other and emerging networking / security technologies/products Good Communication Skills

Qualifications

15 years of full time education

We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

APPLY NOW
Register for Job Alerts
To apply from a mobile device, your CV must be in the cloud. Not Ready? Send this job to an email address To apply from a tablet device, your CV must be in the cloud. Not Ready? Send this job to an email address

Related Jobs

USA MD - Annapolis Junction

Federal - Cloud Engineer

Information Technology Operations

Posted 4 days ago

USA VA - Arlington

Federal - IT Customer Service Analyst

Information Technology Operations

Posted 10 days ago

USA VA - Arlington

Federal - IT Customer Service Sr. Analyst

Information Technology Operations

Posted 10 days ago
View More Jobs

What people are saying about us

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

image

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.


LEARN MORE

image

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

LEARN MORE

View All

Learn more about Accenture

Our more than 500,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

image

Our Expertise

See how we embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

FIND OUT MORE
image

Meet Our People

From entry-level to leadership, across all business and industry segments, get to know our people harnessing technology to make a difference, every day.

FIND OUT MORE
View All

Stay connected

Join our Team

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

SEARCH ACCENTURE JOBS
Keep up to date

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

READ CAREERS BLOG
Stay Connected

Stay Connected

Receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.

JOIN TALENT COMMUNITY
View All