Job Description

About Accenture: Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.

  • Role :SW/Application Tech Support Practitioner
  • Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Must Have Skills :Unified Communication and Collaboration Operations
  • Good To Have Skills :Cloud Platform Architecture
  • Job Requirements :

    • Key Responsibilities : This position will be responsible to ensure complete deployment and operational support of Digital Signage and other Digital workplace systems The application includes In-house and vendor-hosted end user portals, monitoring of whole infrastructure of Digital Signage and all internal Application/IIS and Database cloud based servers The position will also be responsible for working closely with our vendors and also be the primary contact for any application issues and escalations that arise

    • Technical Experience : Technical understanding Window Operating system Basic understanding Windows Servers 2012 and SQL administration Basic understanding of network and cloud technology Basic understanding of IT operations and software application support Basic understanding of app infrastructure, including web and database application Understanding of streaming architecture and streaming servers will be preferred Excellent verbal and written communication skills

    • Professional Attributes : Technical understanding Window Operating system Basic understanding Windows Servers 2012 and SQL administration Basic understanding of network and cloud technology Basic understanding of IT operations and software application support Basic understanding of app infrastructure, including web and DB

    • Educational Qualification : BTech or MCA


Qualifications

15 years of full time education

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All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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