- Role :SW/Application Tech Support Practitioner
- Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
- Must Have Skills :Microsoft Exchange
- Good To Have Skills :Microsoft Office365
- Job Requirements :
- Key Responsibilities : Should have hands on Experience on Exchange server 2010, 2013 and 2016 and Office 365 Support a Microsoft Exchange organization to meet and maintain appropriate service levels Administer and support Lync, Active Directory, DNS Microsoft Exchange replication Responsible for planning, testing, tuning, configuration and setup of Microsoft Exchange architecture as well as supporting common email applications Outlook,PDA based email
- Technical Experience : Manage the appropriate setup of applications hosted via Microsoft Exchange or reliant upon Microsoft Exchange This includes, but is not limited to Blackberry services Maintain appropriate documentation on the Microsoft exchange environment Participate in weekend maintenance activities, as required Perform general system administration duties in a MS Exchange Organization Monitor Windows 2008/2012/2016 and beyond servers where Exchange is Installed and troubleshoot problems
- Professional Attributes : Enforce change management and compliance processes Work as a technical resource on assigned projects Participate in disaster recovery planning, testing and response Perform routine preventative maintenance on all hardware on a routine and scheduled basis Perform network troubleshooting to i
- Educational Qualification : BE or Equivalent
- Additional Information : NA
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