Job Description

About Accenture: Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.

  • Role :SW/Application Tech Support Practitioner
  • Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Must Have Skills :Oracle Database Administration
  • Good To Have Skills :UNIX Shell Scripting
  • Job Requirements :

    • Key Responsibilities : Responsible for ensuring availability and performance of the databases that support the system To proactively monitor the database systems to ensure secure services with minimum downtime Responsible for troubleshooting and problem solving Responsible for improvement and maintenance of the databases to include rollout and upgrades Database upgrade, Installation, Backup and Restore Monitoring alert Logs Comfortable with incident and change Management

    • Technical Experience : In depth Oracle DA experience Experience of managing Oracle 9i, 10g and 11g Database Administration Strong in Oracle backup and recovery, including RMAN Hands-on experience on Data Guard implementation, monitoring and trouble-shooting Database Performance Tuning, knowledge of AWR, perf Good ASM knowledge is must Practical experience in monitoring Strong Unix Skills, comfortable with Shell scripting for automating jobs Crontab schedule, user profile, Unix/ Linux server perf check Knowledge of RAC

    • Professional Attributes : Able to prioritize and execute tasks in a high-pressure environment Experience working in a team-oriented, collaborative environment Should be able to initial level of trouble shootings Experience must have been gained in a production environment

    • Educational Qualification : Education: As per Accenture Standard

    • Additional Information : Knowledge on ITIL standard and best practices Minimum 3 years of Oracle Experience


Qualifications

15 years of full time education

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All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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