Job Description

About Accenture: Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.

  • Role :Cloud Migration &Implementation Delivery
  • Role Description :Provide detailed assessment of existing solutions and infrastructure to migrate to the cloud. Deliver migration strategy based on detailed analysis and implement application and data migration activities. Implement scalable, high performance hosting solutions that meet the need of todays corporate and digital applications using both private and public cloud technologies. Deliver legacy infrastructure transformation and migration to drive next-generation business outcomes.
  • Must Have Skills :BPPM Tools Administration
  • Good To Have Skills :System Monitoring Tools & Techniques
  • Job Requirements :

    • Key Responsibilities : Resolve the majority of complex configuration problems by troubleshooting and simulation Deep technical problem isolation and resolution capability Strict adherence to the use of the ticketing system for ALL incidents, changes and problems Escalation to Vendor Level 4 support when required to ensure Service Level Agreements are met Ability to correlate incident trends into problem management and execute permanent fixes Timely generation of customer facing incident reports Facilitate gener

    • Technical Experience : Expertise in the below tools: BPPM 96 Later Truesight o BPPM installation and configuration o BPPM IS server installation and configuration o BPPM cell o Mrl rules development o BPPM administration server o Create Patrol packages o Adapters Event propagation BMC Patrol 7x o Patrol agent installation and configuration o RT servers o Console servers o PCM PCO o KM implementation BMC Portal o Portal Architecture o Portal installation / upgradation o RSM installation Upgradation

    • Professional Attributes : Conduct regular technical meetings with clients to address any trends or outstanding systemic issues Define an action plan for troubleshooting / resolution Plan, Coordinate and execute Change Requests effectively and present them in CAB Maintain the highest level of industry certification and kn

    • Additional Information : Tools Integration: Knowledge of different tool integration like o IBRSD o SNMP adapters o Portal

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15 years of full time education

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