Job Description

About Accenture: Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.

  • Role :Service Manager
  • Role Description :Own the client aspects of service management for one or more outsourcing contracts. Lead the day-to-day management of contract operations and performance. Invest on a daily basis in overall growth of the outsourcing contract and its financial performance.
  • Must Have Skills :Service Delivery
  • Good To Have Skills :Program and Project Management
  • Job Requirements :

    • Key Responsibilities : A: Monitor and manage ongoing systems and services delivery to ensure the availability, reliability and responsiveness of all enterprise mission critical applications like CBS, Onboarding, Corporate Internet Banking, Digital etc B: Use critical thinking and project management discipline, tools and techniques in the day to day execution of responsibilities and in resource and workload planning C: Ensure the timely correction of any bugs and vendor supplied patches

    • Technical Experience : A: Delivery Manager with 8 - 12 years of experience, who needs to possess excellent communication skills B: Well versed with software development life-cycle methodologies C: Must be able to learn and adapt to new technologies quickly have a good product understanding skill

    • Professional Attributes : A: Resource should have good communication skills B: Resource Should have good leadership skills


Qualifications

15 years of full time education

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All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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