- Role :Application Developer
- Role Description :Design, build and configure applications to meet business process and application requirements.
- Must Have Skills :Oracle Service Cloud (RightNow)
- Good To Have Skills :No Technology Specialty
- Job Requirements :
- Key Responsibilities : 1 Create and present solution using Oracle Service Cloud 2 Identify and build technical solutions using Oracle Service Cloud 3 Engage with internal and external stakeholders Produce Proof or Concepts and technical assets using Oracle Service Cloud 4 Guide the team on technical issues and update the delivery leads in timely manner
- Technical Experience : 1 Expertise in configuring the agent desktop and automating business processes using contextual workspaces, workflows, agent scripting business rules as well as customization using net add-ins 2 Expertise in standard and custom portal pages, widgets and CSS 3 Deep understanding of OOB Analytics and ability to produce customized report, dashboards and use of custom scripts
- Professional Attributes : 1 Strong logical skill to derive concrete software solutions as well as strong analytical skills for troubleshooting of the solution 2 Understanding of Agile methodology 3 Adaptability to new technologies 4 Excellent written and verbal communication
- Educational Qualification : Graduate/masters in science
- Additional Information : External Hiring
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