Job Description

About Accenture: Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.

  • Role :Application Developer
  • Role Description :Design, build and configure applications to meet business process and application requirements.
  • Must Have Skills :Oracle Service Cloud (RightNow)
  • Good To Have Skills :No Technology Specialty
  • Job Requirements :

    • Key Responsibilities : 1 Create and present solution using Oracle Service Cloud 2 Identify and build technical solutions using Oracle Service Cloud 3 Engage with internal and external stakeholders Produce Proof or Concepts and technical assets using Oracle Service Cloud 4 Guide the team on technical issues and update the delivery leads in timely manner

    • Technical Experience : 1 Expertise in configuring the agent desktop and automating business processes using contextual workspaces, workflows, agent scripting business rules as well as customization using net add-ins 2 Expertise in standard and custom portal pages, widgets and CSS 3 Deep understanding of OOB Analytics and ability to produce customized report, dashboards and use of custom scripts

    • Professional Attributes : 1 Strong logical skill to derive concrete software solutions as well as strong analytical skills for troubleshooting of the solution 2 Understanding of Agile methodology 3 Adaptability to new technologies 4 Excellent written and verbal communication

    • Educational Qualification : Graduate/masters in science

    • Additional Information : External Hiring

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Qualifications

15 years of full time education

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All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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