Skill required: Telecom Operations - Telecommunications Billing
Job Location: Chennai
Qualifications: Any Graduation
Years of Experience: 3-5 years
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What would you do?
You will be aligned with our Network Operations vertical which ensures that we maintain a robust common integration framework to help communications clients address challenges, increase their margins, improve asset realization, improve customer service, increase revenues, reduce overall costs and accelerate sales cycles.
The Telecom Operations team is involved in developing structures, processes, and capabilities for managing and monitoring telecommunications networks.
You will be working on Telecom Billing which is a group of processes of communications service providers that are responsible to collect consumption data,calculate charging & billing information,produce bills to customers, process their payments and manage debt collection.You will be generating enterprise/consumer bills,working on buy-side domestic wireline access cost management, mobility access management, dispute negotiations, wireless roaming & access management.
What are we looking for?
We are looking for individuals who have the following skillset:
- Adaptable and flexible
- Agility for quick learning
It would be a value add if you are proficient in:
- Account Management
- Customer Service Management
Roles and Responsibilities
- In this role, you are required to analyze and solve lower-complexity problems
- Your day to day interaction is with peers within Accenture before updating supervisors
- You may have limited exposure with clients and/or Accenture management
- You will be given moderate level instructions on daily work tasks and detailed instructions on new assignments
- You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
- You will be expected to constantly be on the lookout for ways to enhance value for your respective stakeholders/clients
- The decisions you make impact your work and may impact the work of others
- You will be an individual contributor as a part of a team, with a focused scope of work.
Please note this role may require you to work in rotational shifts.
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Our more than 600,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.