Skill required: Inside Sales - Technology Architecture Blueprint & Roadmap Definition
Job Location: Bengaluru
Qualifications: Any Graduation
Years of Experience: 1-3 years
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What would you do?
Intelligent Sales and Customer Operations provides an end-to-end, integrated, seamless solution across marketing, sales and service. The solutions enable clients to drive sustainable growth by enhancing their capabilities to deliver consistent, hyper-relevant experiences across the customer lifecycle.
In the Inside Sales team you will provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule "first meetings" for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams.
Customer Growth & Experience Strategy team analyzes customer segments/profiles, end-to-end customer experience, key levers, and ROI, & market trends to identify opportunities for customer acquisition, retention, and growth. The team generates new/shape existing customer propositions on services/products, pricing, marketing and delivery; service experiences & treatments, channels; recognizing & rewarding loyalty; customer engagement through different journeys, and engagement lifecycle.
What are we looking for?
We are looking for individuals who have the following skillset:
- Inside Sales
- Ability to perform under pressure
- Strong analytical skills
- Written and verbal communication
- Collaboration and interpersonal skills
- Negotiation skills
It would be a value add if you are proficient in:
- Sales Enablement
Roles and Responsibilities
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your expected interactions are within your team and direct supervisor
- You will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact your work
- You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
- You will be required to help in the overall team's workload by managing your deliverables and help the team when required
- You will be an individual contributor as a part of a team, with a predetermined focused scope of work.
Please note this role may require you to work in rotational shifts.
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Our more than 600,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.