Role :SW/Application Tech Support Practitioner
Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must Have Skills :Micro Focus (HP SW) OMI
Good To Have Skills :AAAP (Accenture Advanced Analytics Platform)
Job Requirements : o Skills: Server Monitoring Tools, Network Monitoring Tools, Configuration Management Tools, Reporting Tools and Integrations, Project Management, People Management o Keywords: Project manager, HP OV, HP OMi, BSM, SiS, NNMi, NA, uCMDB o Minimum Skill Requirement: Must Have: 1 In-depth knowledge of Implementation, administering trouble shooting of any two of Infrastructure Tools HP OMi, BSM, SiS, NNMi, NA, SHR, UD and uCMDB 2 BSM Install, upgrade, data collector installation/integration/configuration SiS, BPM, OM, NNMi, RUM, Diag, TV, HTTPS/certificates, LDAP integration, OMi configuration ETIs, HIs, KPIs, RTSM configuration Modeling, Queries, Views, Perspectives, integration with uCMDB, DB install/configure 3 uCMDB Install, upgrade, Universal Discovery advanced mapping and inventory configuration, Modeling Queries, Views, Perspectives, integration with BSM, integration with other HP tools including Service Manager and Asset Manager, HTTPS/certificates, LDAP integration,
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