Role :SW/Application Tech Support Practitioner
Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must Have Skills :SAP BASIS Administration
Good To Have Skills :SAP HANA Administration & Performance Engineering
Job Requirements : 1: Responsibilities a Understand client requirements and translate into design/delivery b Able to work on following Platforms AIX/HP-UX/Solaris/Linux/Windows At least two Oracle, DB2, MSSQL, SAP DB, HANA At least one c Have worked on SAP ECC, BI, PI, SCM, CRM, SRM and Netweaver products Any three d Have experience in Planning, scheduling, execution of support activities e Have hands-on experience on SAP installations, System Upgrade and SAP System copy procedures f Have deep Problem Solving skills, with proven ability to analyze root causes and resolution for complex issues g Identify Risks formulate corresponding to basis area h Able to drive the project activities and provide periodic status reporting at meetings i Excellent written and verbal communication 2: Professional Experience a 6 9 years of experience in SAP Basis b SAP Implementation and Upgrade experience c Understanding of OS, Network 3:Shift Times:- 24/7 IST, Location with Cluster:- KDC1B
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