Role :SW/Application Tech Support Practitioner
Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must Have Skills :ServiceNow
Good To Have Skills :No Technology Specialty
Job Requirements : 1 Total IT 35 years of experience 2 Minimum 2 years of experience with Service-Now 3 Service now concepts 4 Worked on service now development with knowledge on glide scripting and workflows 5 Debugging server side and client side scripts 6 Worked on notifications, scheduled jobs and SLAs 7 Knowledge on ITIL processes 8 Trained or certified on Service Now administration
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