Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.
Role :SW/Application Tech Support Practitioner Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must Have Skills :SAP for Utilities Energy Data Management Device Management Good To Have Skills :No Industry Specialty Job Requirements : 1 - Roles and Responsibilities:
a - Conversant in SAP ISU Device Management
b - Good experience in Device management
c - Have created functional technical docs including test scripts
2 - Professional Experience:
a - Strong knowledge in SAP ISU data model and SAP ISU Device Management
b - Should have experience as a SAP IS- U DM Functional Consultant
c - Strong knowledge in Device Management Configuration, Technical master data set- up
d - Expertise in functional design, solution design, SAP Functional Specification preparation document of requirements in the form of Functional Specifications and map them into SAPs capabilities Configure and test the system through the Business process flows to meet Business Requirements AMI, ITRON, MDMS, MDUS, EDM knowledge is mandatory
e - Support the Device Management Designs and build/adjust configurations
f - Create or update functional specifications
g - Support and troubleshoot DM issues
h - Knowledge of Billing is added advantage
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
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