Role :SW/Application Tech Support Practitioner
Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must Have Skills :Network Operations
Good To Have Skills :Bluecoat,Cisco Wireless,Routing
Job Requirements : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge, skill and/or ability required Education and/or Experience: - Technology related certifications Cisco, Network, Wireless etc - 7 years of Cisco WAN, LAN topology and support - 7 years of install, configuration, and management of Cisco routers, switches, and wireless devices - 7 years of network security, analysis, and troubleshooting not mandatory - Proficiency on LAN configuration- VLANs, Trunks, Ether-channels Experience on STP, SPAN, inter VLAN routing - Advanced LAN switching concepts- CEF, Stacking, Introduction to Nexus Family, VDC, VPC and FEX - Experience on Routing Protocols OSPF, EIGRP, BGP - In-depth knowledge of services like DHCP, QoS, NTP, HSRP, ARP, NAT, ACL, PBR, GRE tunneling, IP SLA/object tracking, IPSEC, DMVPN, basics of MPLS - Understanding of Cisco Wireless Controllers, AP configuration Hands
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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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