Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.
Role :SW/Application Tech Support Practitioner Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must Have Skills :Reporting and Analytics Good To Have Skills :No Technology Specialty,Visual Basic for Applications (VBA) Programming Language Job Requirements : The Infrastructure Services IS Costing and Analytics Program within the IS Product and Offering Development organization is accountable for developing, maintaining and successfully implementing solution costing tools to support the sales process for our Infrastructure Outsourcing offerings The overall objectives of this function are to:
Provide standard costs within a range of variability for IO Offerings and Services
Drive cost analytics to support competitive, market relevant pricing of IO Offerings and Services
Drive improvements in costing efficiency for Solution Architects eg speed, flexibility, accuracy, market relevance throughout the entire sales lifecycle
Alignment on agreed requirements of a wide range of stakeholders
Industrialize solution costing tools for operational efficiencies at scale
Key Responsibilities Include:
Work with key team members to gather and interpret user/system requirements into technical design specifications and test plans; May develop system
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