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Microsoft Lync Server

Job Location: Bengaluru

Job Number: 156621

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- Job description

Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors. You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations. Role Description : Implement scalable, high performance hosting solutions using Cloud Technologies. Identify business requirements and corresponding cloud based solutions. Plan and deliver legacy infrastructure transformation and migration to drive next-generation business outcomes. Must have Skills : Microsoft Lync Server Good to Have Skills : Enterprise Voice & Video Infrastructure Job Requirements : - Have experience on IT Operations of at least 12 years in the field of Data Networks, IP Telephony with Contact Centre Collaboration technologies - Strong organizational, presentation and customer service skills with experience of managing a client infrastructure remotely - Planning and implementation of a fault tolerant and highly available Microsoft Skype for Business, Lync Server deployment, across the company Wide Area Network - Troubleshooting issues related Skype for Business end user, Lync Edition Phone, Response group, Call Pickup and Unified Messaging - Support and maintain a Skype for Business environment throughout the company, Configure, support and maintain enterprise voice services, unified messaging Setup secure, confidential conferencing Setup and federation services - Monitoring and optimization of call quality, Troubleshoot common and advanced issues Knowledge on Client/Server Logs, Snooper, Netmon, KHI etc - Bring value addition/Innovation within Client environment.
15 Years Of Fulltime Education

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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