Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.
SW/Application Tech Support Practitioner
Role Description :
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have Skills :
SAP BASIS Administration
Good to Have Skills :
SAP HANA Administration & Performance Engineering
Job Requirements :
1 Understand client requirements and translate into design/delivery
2 Able to work on following Platforms
AIX/HP-UX/Solaris/Linux/Windows At least two
Oracle, DB2, MSSQL, SAP DB, HANA At least one
3 Have worked on SAP ECC, BI, PI, SCM, CRM, SRM and Netweaver products Any three
4 Have experience in Planning, scheduling, execution of support activities
5 Have hands-on experience on SAP installations, System Upgrade and SAP System copy procedures
6 Have deep Problem Solving skills, with proven ability to analyze root causes and resolution for complex issues
7 Identify Risks formulate corresponding to basis area
8 Able to drive the project activities and provide periodic status reporting at meetings
9 Excellent written and verbal communication
10 Other Requirements
Good to Have -
-SAP Implementation and Upgrade experience
-Understanding of OS, Network and Storage architecture
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
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