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Service Cloud

Job Location: Mumbai

Job Number: 150499


- Job description

Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.

Role : Application Lead Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills : Service Cloud Good to Have Skills : No Technology Specialty Job Requirements : 1 Must Have - Service Cloud Configuration Basic and Advanced 2 Hands on Customization APEX, Visual Force, Triggers, Batch, Schedule Apex , VF Components, Test Class etc 3 Hands on Application/Data Migration Apex Data Loader 4 Hands on Deployment experience 5 Can do Code review, TD Review, Support Estimation, Code Optimization 6 Integration ExperienceSOAP, REST, Outbound Messages etc with Third Party, External Applications 7 Aware or worked on Communities, Sites 8 Able troubleshooter with debugging skills 9 Aware of environment management in SFDC 10 UI Libraries/Framework like jQuery or AngularJS or JavaScript, CSS 11 PD1 Certification 12 Client Interactions skills 13 Good communication Skills 14 Good to Have - PD2 Certification 15 Team Handling Experience 16 Veeva or Knowledge and Usage of any App Exchange tool 17 SalesCoud or ServiceCloud certification
15 years of full time education

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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