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Microsoft Lync Server

Job Location: Kolkata

Job Number: 149952

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- Job description

Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors.You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.

Role : SW/Application Tech Support Practitioner Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills : Microsoft Lync Server Good to Have Skills : Lync and Skype Implementation Job Requirements : Role: Microsoft Lync/ Skype For Business server administrator Skill: Microsoft Lync - 2010/2013/SFB Minimum Skill Requirement: 3-4 pointers against each item Must Have: This is to support the post Lync to Skype for business migration activity 1 Knowledge on Lync 2010/2013/ Skype For Business server administration and troubleshooting 2 Knowledge on both client side and server side issues 3 Knowledge on Office 365 4 Good understanding and analytical skills to handle the major/critical issues/situation 5 Candidate should be flexible to work with the teams and with the customer 6 Knowledge on Incident, Change and Problem management 7 Flexible to work on rotational shifts Good to Have: 1 Microsoft Lync/SFB certification 2 Knowledge on QOE reporting/Federation/Mobility/Enterprise Voice/Hybrid 3 Knowledge on Exchange server administration/ Exchange online 4 Knowledge on configuration and deploym
15 years of full time education

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