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ServiceNow IT Service Management

Job Location: Bengaluru

Job Number: 147580

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- Job description

Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors. You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations. Role Description : Design, build and configure applications to meet business process and application requirements. Must have Skills : ServiceNow IT Service Management,ROLES and RESPONSIBILITIES Should have knowledge ABI IT IS knowledge and BSC controls Should have knowledge on Workplace support - software package distribution, security patching, desktop/laptop management etc Should be responsible for application packages inventory of software Should have knowledge/worked on Package background Should have knowledge on Citrix and SCCM Provide/Remove user accounts, access to application and infrastructure Provide Visibility to assets assigned to users, teams etc Provide support on service requests related passwords/access to tools Able to educate new joiners on the process flow to fulfil their joining procedure Must be well-versed with Windows operating system/Microsoft exchange mail box Good knowledge and understanding Service management processes based on SLAs Have strong verbal written communication skills Loc Good to Have Skills : Alcoholic Beverages
15 years of fulltime education

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

For Persons with disability: If you require any support for your disability related queries or any disability related assistance for you to be considered for opportunities with Accenture, please send us an email to careersandabilities@accenture.com.
Please note: This mailbox is dedicated to support only Persons with Disability. If you do not require any such support, you would need to directly apply to open positions posted on our careers page.

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