- Job description
Accenture Technology powers our clients’ businesses with innovative technologies—established and emerging—changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you’ll translate the operational needs of the world’s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers—your friends, family and neighbors. You’ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You’ll create custom-designed solutions or integrate our technology platforms with their operations.
Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have Skills : Servers & VMs, Highly proficient in Data Center System management Operations including Designing/Deploy and migrate windows server 2008/2012/2012 R2 Deep administrative. Provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite and for configured services running on various platforms operating within a defined operating model and processes Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands Work includes L2 and L3 support Should be accountable for specific tower for end-to-end support, achieving agreed service levels, helping/developing team members, handling technical escalations including major incidents, problems, change, capacity related issues through 24/7 remote support operations Should be responsible for continuous improvement of service through automation
Good to Have Skills : AWS Administration,Azure Administration,VMWare Cloud Administration.