Skill required: Corporate banking /Wholesale banking - Retail Banking Card Operations
Designation: New Associate
Job Location: Chennai
Qualifications: Any Graduation
Years of Experience: 0-1 years
About Accenture Operations
In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at www.accenture.com
What would you do?
You will be aligned to our Financial Services, Banking, Insurance, and Capital Market vertical which is focused on helping clients with their operations & investment portfolios.
The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.
The Retail Banking Card Operations team is responsible for reviewing the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E.
What are we looking for?
We are looking for individuals who have the following skillset:
- Retail Banking Account Operations
- Problem-solving skills
- Agility for quick learning
- Results orientation
- Written and verbal communication
It would be a value add if you are proficient in:
- Retail Banking Card Operations
Roles and Responsibilities
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your team and your direct supervisor
- You will be given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work
- You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
- You will be working closely with project members to effectively deliver on the requirements
- You will be an individual contributor as a part of a team with a predetermined focused scope of work.
Please note this role may require you to work in rotational shifts.
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